I design a variety of digital products and tools, from small mobile apps and e-learning modules all the way to enterprise-scale financial management software. While every project has unique purposes, users, customers, and challenges, each one has a common thread: I’m always asking: “How can we make this clearer, simpler, and ultimately more human-centered so that the user trusts that it will do what they need it to do?”

My twenty years of work in user experience has spanned full-time and independent contract roles within organizations like Equitable (formerly AXA/Equitable), Wells Fargo, and Ingersoll Rand, where I’ve led initiatives in user experience, visual design, usability testing, and cross-functional facilitation. Whether designing advisor dashboards, employee benefits tools, or training materials, my approach is rooted in first understanding users’ perspectives through evidence-based insights, then figuring out how to to design the product so that user needs seamlessly align with the business goals that drive the project.


Some of my key strengths include:


• Building rapid interactive prototypes and workflow simulations to both spot problems and identify potential opportunities
• Leading teams in ideation and problem-solving approaches such as Design Thinking
• Finding simple, direct, and understandable ways to address complex problems
• Experience design for both customer-facing and internal systems

My Toolkit

I use a range of tools and techniques that have been proven to deliver results for businesses large, small, local, multinational, and everywhere in between. Over the years I’ve learned and used more than I can count; here are the ones I’ve found particularly useful and rely on the most:

Web design and development:
HTML/CSS, Webflow, Wordpress
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Visual design:
Photoshop, Illustrator

Experience design:
Contextual inquiry, in-person and remote usability testing, journey mapping, persona development, information architecture, wireframing

Rapid prototyping:
Figma, Axure RP, Adobe XD

Problem solving and ideation:
IDEO Design Thinking methodology, Miro, Chat GPT

Content development:
Content strategy, technical writing and editing
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Learning and development:
Articulate Storyline
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Content management:
SharePoint, Salesforce
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